Complaints Policy
We reply within one working day · No obligation · Fixed written quote
Our Commitment
We want every customer to be happy with their rewire. If something isn't right, please tell us so we can put it right.
How to Complain
Email contact@houserewiringmiltonkeynes.co.uk or call 01908 023945 with your name, address, a description of the issue and what you'd like us to do.
What Happens Next
- We'll acknowledge your complaint within 2 working days.
- We'll investigate, which may include a visit to your property.
- We'll give you a full response within 14 days, or explain why we need longer.
If You're Still Not Satisfied
If we can't resolve your complaint, you can escalate it to NICEIC, the competent person scheme the electrician is registered with, which operates its own complaints procedure for registered work. You may also contact Citizens Advice for guidance on your consumer rights.